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Reservation

Please pre book a vehicle before turning up at our office, as we may not have any left and we wouldn't want our customers to have a wasted journey. To reserve the vehicle we ask for £25.00 up front. This amount is deducted from you hire fee on the date of hire. If however you cancel your booking, do not show, change your booking; vehicle or time, you will loose this £25.00 fee.

 

Deposit

£200.00 Cash or Debit/ Credit card

No matter the vehicle or duration

Your deposit when paying cash is returned to the hire on return. If however you pay via debit/ credit card we don’t return this fee till usually 10 WORKING days after the  return of the vehicle. This is because we have to see your money in our account before we can return it. Also you may receive parking tickets, congestion charges etc.

 

Mileage

Mileage allowance is 100 miles per day.

25p per additional miles over the initial 100.

£10.00 per extra 100 miles (pre-pay only)

 

Fuel

The vehicle needs to return with the same amount of fuel in as when it leaves. If you return the vehicle with less then you will be charged.

 

Insurance and Collision Damage

Only the driver named on the hire form is insured to drive our vehicles. You are liable for up to £500.00 of collision damage. If you have an accident, it is your responsibility to comply with laws and report the accident to us, the hire company, and the nearest police station.

 

You can reduce this by paying a wavier;

£6.00 per day reduces liability up to £250.00

£8.00 per day reduces liability up to £100.00

 

Age

Nissan Micra - 21-69 Years Old

Other Cars-      25-69 Years Old

All Vans-            25-69 Years Old

 

Driving Experience

21-24 years olds need to have had a licence for at least 2 years

25- 69 years olds need to have had a licence for at least 1 year.

 

Driving Licences that are accepted

Full UK Licence

This comes in 1 part no as the paper counterpart has been discontinued. You must get a code off the dvla to share your licence details with us. If you do not do this we cannot hire to you.

EU, Australian and New Zealand Licence

These are accepted down to the discretion of the management! You will also need to have a valid passport.

 

Points and Endorsements

You must inform us of any points and endorsements within 5 years, of hire. If you have ever had a DR CODE please inform the office of the dates/

If you have ever had a vehicle accident you will not be able to hire.

 

What do I need to bring with me?

- Deposit

-Hire Fee

-Full Driving licence, as listed above

-Valid Passport

-2 Additional proofs of address, current, within 3 months of date of hire, these must be different companies.

 

Late Fees

You are responsible to contact the office if you are running late, we ask that you think of the next people that are hiring and have some common courtesy to leave with enough time to arrive at our office. Late Fee is an additional charge of £10.00 for every 30 minutes that you are late.

 

Breakdown policy

You must call the the breakdown number outside of office times. 0800-107-5867. The vehicle must be returned to 145 Nathan Way, Thamesmead, London, SE28 0AB. Placed on the main road not obstructing fences or drive ways of any company and the hirer must bring the keys back to us like agreed on the hire form at the time agrees.

 

VEHICLES ARE NOT ALLOWED OUTSIDE OF ENGLAND AND WALES!!

FAILURE TO BRING ALL DOCUMENTATION WITH YOU WILL RESULT IN YOU NOT HIRING AND LOSING ANY RESERVATION FEES THAT YOU HAVE PAID US!!

YOU WILL NEED TO SUPPLY ALL DOCUMENTATION EVERY TIME YOU HIRE!!

NO EXCEPTIONS!!

Terms and Conditions

All Additional Charges

DVLA CALL

£4.00

LATE FEE FOR EVERY 30 MINS

£10.00

ADDITIONAL DRIVER

£4.00 PER DAY PER ADDITIONAL DRIVER

UN AUTHORISED DRIVER

£100.00

SMOKING IN VEHICLE IS AGAINST THE LAW!

£50.00

GOING OUT OF ENGLAND & WALES

T.B.A

DAMAGE

TO BE ADVISED UPON ASSESSMENT

CLEANING CHARGE

TO BE ADVISED UPON ASSESSMENT

LOADED VEHICLE

£50.00

PUNCTURE- (THIS IS CUSTOMERS RESPONSIBILITY) YOU WILL BE CHARGED AT COST

TO BE ADVISED UPON RETURN - DEPENDS ON VEHICLE AND TYRE SIZE

UNDER FUEL PER 1/4

£20.00

IF WE RECEIVE ANY CONGESTION, OR PARKING TICKETS. ADMIN FEE

£10.00 ADMIN FEE ON TOP OF FINE

BROKEN DOWN VEHICLE NOT RETURNED TO DEPOT

DELIVERY CHARGE + ADMIN FEE

EXCESS LITTER

£10.00