Reservation
Please pre book a vehicle before turning up at our office, as we may not have any left and we wouldn't want our customers to have a wasted journey. To reserve the vehicle we ask for £25.00 up front. This amount is deducted from you hire fee on the date of hire. If however you cancel your booking, do not show, change your booking; vehicle or time, you will lose this £25.00 fee.
Fines and Penalty Charges
You as the driver are responsible for all charges that may be incurred while you are in possession of the vehicle. This includes Dart Charge, Congestion Charge, Low Emission Zone certain vehicles only), Parking charges and any other road costs. A £25 admin charge applies per penalty charge and will be charged to the hirer
Deposit
Must be on a Debit or Credit card
No matter the vehicle or duration
Your deposit via debit/ credit card is taken as a Pre-
Mileage
Mileage allowance is 100 miles per day.
25p per additional miles over the initial 100.
£20.00 + vat per extra 100 miles (pre-
Fuel
The vehicle needs to return with the same amount of fuel in as when it leaves. If you return the vehicle with less then you will be charged.
Insurance and Collision Damage
Only the driver named on the hire form is insured to drive our vehicles. You are liable for up to £500.00 of collision damage. If you have an accident, it is your responsibility to comply with laws and report the accident to us, the hire company, and the nearest police station.
You can reduce this by paying a wavier;
£8.00 + vat per day reduces liability up to £100.00
Age
All Cars-
All Vans-
Driving Experience
25-
Driving Licences that are accepted
Full UK Licence
This comes in 1 part no as the paper counterpart has been discontinued. You must get a code off the DVLA to share your licence details with us. If you do not do this we must have your National Insurance number so we can do the check for you
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EU, Australian and New Zealand Licence
These are accepted down to the discretion of the management! You will also need to have a valid passport.
Points and Endorsements
You must inform us of any points and endorsements within 5 years, of hire. If you have ever had a DR CODE please inform the office of the dates/
If you have had a vehicle accident in the last 5 years you will not be able to hire.
We are unable to hire to you if you have had a drink/drug drive or no insurance endorsement on your licence in the last 10 years
What do I need to bring with me?
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Late Fees
You are responsible to contact the office if you are running late, we ask that you think of the next people that are hiring and have some common courtesy to leave with enough time to arrive at our office. Late Fee is an additional charge of £10.00 for every 30 minutes that you are late.
Breakdown policy
You must call the the breakdown number outside of office times. 0800-
VEHICLES ARE NOT ALLOWED OUTSIDE OF ENGLAND, WALES AND SCOTLAND!!
FAILURE TO BRING ALL DOCUMENTATION WITH YOU WILL RESULT IN YOU NOT HIRING AND LOSING ANY RESERVATION FEES THAT YOU HAVE PAID US!!
YOU WILL NEED TO SUPPLY ALL DOCUMENTATION EVERY TIME YOU HIRE!!
NO EXCEPTIONS!!
Terms and Conditions
All Additional Charges | |
DVLA CALL |
£4.00 |
LATE FEE FOR EVERY 30 MINS |
£10.00 |
ADDITIONAL DRIVER |
£4.00 PER DAY PER ADDITIONAL DRIVER |
UN AUTHORISED DRIVER |
£100.00 |
SMOKING IN VEHICLE IS AGAINST THE LAW! |
£50.00 |
GOING OUT OF ENGLAND, WALES & SCOTLAND |
T.B.A |
DAMAGE |
TO BE ADVISED UPON ASSESSMENT |
CLEANING CHARGE |
TO BE ADVISED UPON ASSESSMENT |
LOADED VEHICLE |
£50.00 |
PUNCTURE- |
TO BE ADVISED UPON RETURN - |
UNDER FUEL PER 1/4 |
£20.00 |
IF WE RECEIVE ANY CONGESTION, OR PARKING TICKETS. ADMIN FEE |
£25.00 ADMIN FEE ON TOP OF FINE |
BROKEN DOWN VEHICLE NOT RETURNED TO DEPOT |
DELIVERY CHARGE + ADMIN FEE |
EXCESS LITTER |
£10.00 |